Privacy Policy

Last updated on January 14, 2026

This privacy policy ("Privacy Policy") describes the types of personal information that Sysovo Technologies ("Sysovo," "we," "our," and/or "us") collects, uses, and discloses from individuals ("you" or "your") who use our website (including https://www.sysovo.com) and services that link to this Privacy Policy (collectively, our "Services"). As used in this Privacy Policy, "personal information" means any information relating to an identified or identifiable individual.

By using our Services, you agree to the collection, use, disclosure, procedures, and other processing described in this Privacy Policy. Beyond the Privacy Policy, your use of our Services is also subject to our Terms and Conditions.

This Privacy Policy does not apply to the extent we process personal information in the role of a processor or service provider on behalf of our customers, including where we offer our software as a service platform. In that context, our customers are the data controllers, and our processing of that personal information is governed by our applicable customer contracts.

Personal Information We Collect

We may collect a variety of personal information from or about you or your devices from various sources, as described below. Where applicable, we indicate whether and why you must provide us with your personal information, as well as the consequences of failing to do so. If you do not provide your personal information when requested, you may not be able to use our Services if that personal information is necessary to provide you with our Services or if we are legally required to collect it.

Personal Information You Provide to Us

Contact Information. We may collect your personal information when you inquire about our Services or when you sign up for, attend, or take part in our demos, events, webinars, or programs. This information may include your full name, work email, company name, company size, and any information you choose to provide to us. Communications. If you contact us directly, we may receive information about you, such as your name, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide. When you sign up for news and updates, we will collect your email address. When you communicate with us online, third party vendors receive and store these communications on our behalf. When we send you emails, we may use embedded pixels or other technologies to track information about your receipt and interaction with our emails, such as whether and when you open them, whether you access any links included in our emails, how long you read our emails, whether you forward our emails and to whom, your location information, and your device information, to learn how to deliver a better customer experience and improve our Services. Account Information. We collect the information you provide to create, update, or manage your account on the Services, including, without limitation, your email address, phone number, and your name.

Personal Information We Collect When You Use Our Services

Location Information. When you use our Services, we infer your general location information, for example, by using your internet protocol (IP) address. Device Information. We receive information about the device and software you use to access our Services, including IP address, device type, device identifiers, web browser type and version, and operating system version. Usage Information. We automatically receive information about your interactions with our Services, like the pages or other content you view, referrer information (the website you visited before coming to our Services), the dates and times of your visits, your log data, and the actions you take. Information from Cookies and Similar Technologies. We and our third-party partners may collect information using cookies, which are small files of letters and numbers that we store on your browser or the hard drive of your computer. They contain information that is transferred to your computer's hard drive. We and our third-party partners may also use pixel tags and web beacons on the Services. These are tiny graphic images placed on web pages or in our emails that allow us to determine whether you have performed a specific action.

How We Use the Personal Information We Collect

We use the personal information we collect to provide, maintain, improve, and enhance our Services, to personalize your experience on our Services such as by providing tailored content and recommendations, to understand and analyze how you use our Services and develop new products, services, features, and functionality, to communicate with you, provide you with updates and other information relating to our Services, to provide information that you request, respond to comments and questions, and otherwise provide customer support, for marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant or of interest to you, to generate anonymized or aggregate data containing only de-identified non personal information that we may use for any lawful purposes, to facilitate transactions and payments, to find and prevent fraud and abuse, and to respond to trust and safety issues that may arise, for compliance purposes including enforcing our Terms and Conditions or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency, and for other purposes as may be described to you at the time of collection.

How We Disclose the Personal Information We Collect

We may disclose information we collect to our partners and affiliates, to vendors and service providers retained in connection with the provision of our Services, and to third parties in connection with a corporate transaction (such as a merger or sale of assets). We may also disclose your information if we believe doing so is required or appropriate to comply with law enforcement requests or legal process, to protect the rights, property, or safety of Sysovo, our customers, or others, or with your consent.

Your Choices

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us. Do Not Track. There is no accepted standard on how to respond to "Do Not Track" signals, and we do not respond to such signals. Your European Privacy Rights. If you are located in the EU, UK or other regions with applicable data protection laws, you may have additional rights, including the right to access, correct, or delete your personal information, or restrict or object to its processing.

Third Parties

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. This Privacy Policy does not apply to your activities on these third party services or any information you disclose to them.

Retention

When you request that we do so, we take measures to delete your personal information or keep it in a form that does not permit identifying you when this personal information is no longer necessary for the purposes for which we process it, unless otherwise required by applicable law.

Security

We make reasonable efforts to protect your information by using security measures designed to safeguard the information we maintain. However, because no electronic transmission or storage can be fully secure, we cannot guarantee absolute security.

Children's Privacy

We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of our Services is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, please contact us at contact@sysovo.com

International Visitors

Our Services are hosted in multiple regions and intended for visitors worldwide. If you choose to use our Services from a region with data protection laws that differ from your home country's laws, you understand that your information may be transferred, stored, and processed in Pakistan or other jurisdictions.

Changes to this Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when posted.

Contact Information

Sysovo is responsible for processing your personal information. If you have any questions, comments, or concerns about our processing activities, please email us at contact@sysovo.com or write to us at Office # 301 & 302 Plot # 45 C, 3rd Floor, Zulfiqar Commercial Street # 1, Phase VIII, DHA, Karachi